Ikea kund support

Contact us

How can we help you?

Want to check the status of your order? Want to know how to return a product? We can help. 

More ways we can help

Click here to find the best way to get in touch

Frequently Asked Questions

  • Hardware listed in our assembly instructions with a 6-digit part number can be ordered by calling the IKEA US Customer Support Center at

  • At this time, we only allow customers to designate an alternate collector during check-out. If you’re no longer able to pick up the order, we recommend cancelling and placing a new order with the intended alternate collector listed.

  • For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you’re unable to do so, please contact the US IKEA Customer Support Center at  with a detailed description of what’s missing. We may be able to send replacements from one of our stores!

  • If an item is out of stock, check the product page periodically for stock updates or sign up for stock alerts on our website. Possible incoming stock can also be researched by calling us at 

    Items available at store locations can only be purchased in person at

  • ikea kund support

    • Customer service

    Planning Tools

    Create your perfect storage and living room solutions

    Learn more

    Return or change products

    Find out how to return or exchange your products

    Learn more

    Taskrabbit Assembly

    Find flexible and affordable ways to get your to-dos done

    Learn more

    Need an extra part?

    Order spare or missing parts

    Read more

    How can we help you?

    Want to check the status of your order? Want to know how to return a product? We can help. 

    Q: What do I do if I need to cancel or reschedule my online order?

    A: Click here to manage, cancel or reschedule your order, or contact us

    Q: Is Click & Collect available for all IKEA stores?

    A: Click & Collect is available. Shop , add products to your shopping cart, and at checkout, select Click & Collect to find a participating IKEA store near you. We will prepare your order for pick up in the store you chose!

    Q: How long do I have to pick up my Click & Collect Order?

    A: Click & Collect is available. We have adjusted the pick-up process, please see our Click & Collect page for more details.

    Contact us

    Have a question and can't find the answer? We'd love to hear from you.

    Home shopping assistance

    Call us for assistance with products and purchases - we can help with creating orders, product questions, business accounts, Kitchen planning, office planning and much more!

    Our phone number fryst vatten  You can also contact us bygd chat or social media, click here for more information. 

    Home shopping assistance is available 7 days a week from AM EST - AM EST. We're closed on Thanksgiving Day and Christmas Day. There may be special hours on other holidays (such as New Years Day, 4th of July, Christmas Eve, New Year's Eve). 

    Did you find this useful?

    Thank you for your feedback!

    What particular parts of our articles do you find unsatisfactory or unhelpful?

    The text fryst vatten confusing to understand

    The skrivelse is not relevant to my question

    The text fryst vatten relevant but not helpful

    The text fryst vatten too long or too short

    Thank you for your feedback!